To make up for the issues that some users of iPod Shuffle have faced with their headphones, Apple has declared a free replacement of the Apple headphones that were used with the third generation iPod shuffle worldwide. There were reports of remote malfunctioning in these headphones in certain conditions. These headphones were mainly manufactured between February last year and February this year. Users can also get their Apple earphones that are working intermittently in this program.

The iPod Shuffle of third generation was remarkably small and had the latest Apple headphones with it. The headphones came with a remote control to adjust the playback functions. These headphones had a control chip in the remote that was essential for the functioning of the iPod Shuffle. Users started facing problem on this issue and consequently Apple had to come up with the replacement program. The Apple headphones that have been recalled for replacement have the following issue in the iPod Shuffle 3G models. The controls are non-responsive at times and work intermittently.

Users also experience unexpected increase and decrease in the volume. These models also have unexpected voice feedback play. So users can make a note of the serial number of their iPod Shuffle if they have the above symptoms. Users would require furnishing the following information when they use the Online Service Assistant for the replacement process. The serial number of the iPod, the shipping and billing addresses along with the credit card information. Once your request is completed, you would be sent a replacement along with an envelope where the original headphones would have to be put to ship back.